refund policy

all sales are final due to the handmade nature of our bodycare products. we do not accept returns or exchanges. in some cases, substitutions may be offered at our discretion, but only if you have shipping protection.

in the rare case that a refund is approved (for example, if there is an issue on our end), the refund will be issued in the form of store credit only. store credit can be applied toward any future purchase on amplety.com and does not expire.

shipping protection is offered at checkout to cover lost, stolen, or damaged packages. if shipping protection is not purchased, amplety is not responsible for carrier-related issues and cannot provide a refund or replacement.

if you have questions before purchasing, please fill out the contact form so we can help you choose the right product.

last updated: 8/19/25